Intake Specialist
Visiting Rehab and Nursing Services is searching for an experienced Home Healthcare Intake Specialist
This is a consistent 40-hour full time position. In this role, you will be responsible for managing the intake process for home healthcare services. You will be the main point of contact for clients, caregivers and their families, ensuring that they receive the best possible support and care. You will be responsible for assessing client needs and subsequently coordinating services, as well working closely with providers and local agencies to ensure that clients receive the best outcomes possible. Your excellent communication and organizational skills are essential to this position. If you are a compassionate professional with a strong commitment to providing excellent customer service, then this role is for you!
Job
Responsibilities:
Develop and implement patient intake procedures
Collect patient information and verify accuracy
Ensure that all paperwork is accurately completed and filed
Review patient information and update when necessary
Respond promptly to patient or caregiver inquiries
Contact insurance companies to verify coverage and obtain authorization
Monitor patient progress and follow up with healthcare providers
Maintain patient records in accordance with HIPAA regulations
Assist with appeals and prior authorization processes
Assist with the coordination of homecare services
Identify and resolve any billing issues
Monitor and report any changes in patient condition to healthcare providers
Benefits for Full Time staff include:
Medical, Dental, Vision, 401k, Paid Time Off, Paid Holidays, Working Advantage employee perks and discount programs and more!
Requirements:
Candidate MUST live in the state of Massachusetts or Rhode Island and be able to commute to the Mansfield office
High school diploma or equivalent
At least 2 years of experience in a healthcare environment
Knowledge of regulatory and compliance standards
Customer service and organizational skills
Excellent written and verbal communication skills
Proficiency in computer programs, such as Microsoft Office
Ability to multitask
Strong attention to detail
Professional demeanor
Work
Work independently and as part of a team in a fast-paced environment with patients, caregivers and families in a respectful and compassionate manner
Prioritize tasks and meet deadlines
Compensation details:
25-25 Hourly Wage
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Estimated Salary: $20 to $28 per hour based on qualifications.
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