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Tier 2 Support Engineer

Company Name:
Spade Technology
Position Type:
Full-time
Description:
Spade Technology has an immediate full time opening for an Tier 2 Support Engineer. Our Support Engineers work closely with our clients and other internal resources to provide best in class IT services to small and medium sized businesses throughout Massachusetts, Rhode Island, and Southern New Hampshire.
This position requires a broad range of both technical and business skills, as well as the ability to multitask on several issues simultaneously. Excellent oral and written communication skills are required, as well as a pleasant and outgoing disposition.
Benefits of Working at Spade Technology:
o The stability of a ten year old company with the growth, excitement, and career potential of a startup
o Work with cutting edge technology everyday
o A strong focus on your industry training and certification including company paid for education and exams
o A team of highly motivated, extremely talented, fun and friendly engineers
o Competitive salary and benefits
o A clear company vision and mission
Requirements:
We are seeking individuals with hands on experience supporting networks for small to medium size businesses.
o Proven ability to set and manage client expectations
o Exceptional customer service and communication skills
o The ability to

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