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Entry Level Managment - Customer Service

Job Description

 


We are looking for individuals with background and/or aptitude to oversee and train Benefit Specialists (our entry level position). We provide full training and promote exclusively from within. With supervision and guidance, you will perform administrative duties following an established procedure in all benefits related areas. The incumbent relies on instructions and pre-established policies, procedures and guidelines to maintain benefit-related records, process plan billing and respond to customer inquiries.


We promote rapidly


Will be working your own schedule with flexible hours.


Entry level averages between $65k to $95k in first year


 


ESSENTIAL DUTIES & RESPONSIBILITIES:


Entry level management training


Entry Level Sales and Customer Service


Ensure compliance with all federal programs.


Process and maintain basic life, voluntary life insurance, whole life insurance and so forth packages and legally mandated benefit information, enrollment documentation and dependent changes.


Enters benefit related information into database according to established procedures. Updates and maintains benefit procedures as necessary.


Answer questions regarding benefit eligibility, amounts of coverage, and claims procedures for employees and supervisors.


No cold calling


Sales and Marketing Presentations


Face to face Sales and education


 


QUALIFICATIONS:


Some Management background very helpful but NOT necessary, we provide all training.


Must have strong interpersonal skills, maturity and good judgement and be capable of communicating with a diverse range of individuals.


High school diploma or equivalent


No basic knowledge of insurance necessary


Must own your own vehicle


Ability to read and interpret documents


Ability to apply common sense understanding to carry out instructions in written, oral or diagram form.



Company Description
About Fisher-Zuzick:
We have offices throughout MA. We work with credit unions, labor unions and small business organizations sitting with working families educating them on the best supplemental benefits for themselves as well as their families. We are a premier supplemental benefits company to members of local labor and credit unions, and is 100% endorsed by the AFL-CIO. We are proud to serve the working families of New England and ensure that all families have proper plans in place. Our agency has been chosen by our Fortune 500 & Platinum 400 parent company to continue our expansion of Massachusetts, Rhode Island, New Hampshire, Vermont & Maine. Needless to say future leaders and team players are needed to support this growth as soon as possible.



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